Critical infrastructure · Authorized service

Authorized service for your Schneider Electric and APC equipment

Genuine parts, factory-certified engineers and service plans that sustain the availability of your infrastructure.

PowerPlus is a Schneider Electric Authorized Services Reseller: we provide authorized technical service for Schneider Electric and APC equipment, with genuine parts, preventive, corrective and predictive maintenance, service plans such as the Advantage Service Plan, 24/7 remote monitoring and access to the official equipment Exchange program.

Why authorized service matters

Authorized service guarantees genuine parts, manufacturer procedures and certified technicians, with factory responsibility behind them. On critical equipment, a non-standard intervention can affect the warranty and, above all, availability.

What is included

  • Scheduled preventive maintenance following the manufacturer’s plan.
  • Priority incident response and corrective maintenance.
  • Predictive maintenance: indicators that anticipate battery, fan and capacitor failures.
  • Genuine Schneider Electric parts.
  • Service plans such as the Advantage Service Plan, with 24/7 monitoring.
  • Exchange of critical equipment at preferential prices and UPS rental.

Field experience

At Stellantis we maintain the entire infrastructure with Schneider Electric’s official Advantage Service Plan: scheduled preventive maintenance, priority response, genuine parts, factory-certified engineers and 24/7 monitoring with EcoStruxure Asset Advisor.

Scope

Service backed by the factory

  • Scheduled preventive

    Planned visits following the manufacturer’s plan.

  • Priority response

    Response to incidents on critical equipment.

  • Genuine parts

    Schneider Electric components with warranty.

  • Certified engineers

    Factory-trained and certified technicians.

  • 24/7 monitoring

    Remote supervision of installed equipment.

  • Exchange

    Equipment renewal through the official program.

Case studies

Where we have already applied it

Frequently asked questions

Authorized service: frequently asked questions

Can’t find your question?

What is an Authorized Services Reseller?

It is a category of the Schneider Electric partner program that enables a company to provide authorized technical service on its equipment, with genuine parts and factory procedures. PowerPlus’ status can be verified in Schneider Electric’s official partner locator.

Do you service equipment you didn’t install?

Yes. We provide authorized service for existing Schneider Electric and APC equipment regardless of who installed it.

What is the Exchange program?

It is an official Schneider Electric program to renew critical equipment at preferential prices. You can access it through PowerPlus.

Authorized service

Authorized service for your critical equipment

Let’s set up a maintenance plan with genuine parts and factory backing.

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